Warranty & Return
All Products will be free from defects in materials and workmanship for 12 months(accessories for six-month warranty only). Extended warranties may be available on select Products. Still, any extended warranties will apply only if (i) expressly outlined in writing by us and (ii) paid by the Customer.
If the unit appears non-functioning or defective, read this section and send us an email inquiry. A technician will contact you to discuss your issue and options. If the Product is under warranty at the time Customer submits a warranty claim, and the warranty has not been voided, We will, at its sole option, either repair or replace the Product. If discontinued items or those approaching end of life, a comparable replacement as determined by us may be provided. The foregoing shall be Customer's sole remedy and our sole liability under any warranty claim.
The warranty will be void if there is evidence of damage, misuse, or modification by the Customer. To avoid confusion between the parties, the meaning of "misuse" may include in this clause's context. Still, it shall not be limited to any use or modification of the Products, whether in and of itself or in combination with other devices, software, application, or environment which exceeds or is outside the scope of the technical specifications or performance capabilities of the Product and/or applications, as expressly stated in any product instructions, technical manuals, specifications or that which is or was explicitly disclosed to and mutually understood and agreed to between the parties at the time of sale. The warranty does not extend to the following Products: closeout items, 3rd party software, and firmware. For warranty repairs, International customers must bear shipping costs to and from us and any duties, taxes, or brokerage fees associated with the RMA.
When items are returned for repair, they are found to be working, or when the warranty has been voided, shipping back to the Customer will be charged to the Customer. Before sending the items for repair, customers should backup all valuable data.
DISCLAIMER AND LIMITATION OF WARRANTIES:
EXCEPT FOR THE EXPRESS WARRANTIES OUTLINED IN SECTION ABOVE, ALL PRODUCTS ARE PROVIDED STRICTLY "AS IS," WITHOUT ANY WARRANTY. ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, AGAINST INFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW.
This disclaimer and exclusion shall apply even if the express warranty and limited remedy set forth above fails of its essential purpose. The Products are not designed, intended, or licensed for use in hazardous environments or applications requiring fail-safe or mission-critical controls, including without limitation, the design, construction, maintenance, or operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, autonomous vehicle navigation, control or safety systems, medical devices, whether or not subject to FDA, EMA or other governmental agency or regulatory oversight, life support or weapons systems. We expressly disclaim any express or implied warranty of fitness for such purposes. We give no oral or written information or advice; dealers, distributors, agents, or employees shall create a warranty or in any way increase the scope of any warranty provided in the Agreement.